While many people work to support small businesses and shun the mega corporations, the often lower prices, streamlined options, and fast service are sometimes too convenient or perhaps just too inviting to turn down. No matter what the reason is, small businesses continue to struggle...

What makes your business tick?  What are the key performance indicators (KPI's)? Why does this even matter? Join me for The Numbers Game - Using Metrics to Make Informed Business Decisions as part of the Knoxville Chamber's Big Idea Series.  I'll spend an hour building an argument...